Professional Experience

Brigham and Women’s Hospital
Interim Manager | Patient Access Department
July 2018 – Present | Boston, MA
Manage staff to support operations to serve patients, families and staff. Coordinate employees weekly schedules, assist staff with waiting room issues and computer problems. Editor and layout designer for department publication.

Freelance Graphic Designer

May 2013 – Present
Support clients with media and business needs.

Brigham and Women’s Hospital
Freelancer | Communications and Public Affairs
May 2015 – 2017 | Boston, MA
Design posters, digital slides, cards and various publications.

Supervisor | Patient Access Department

November 2014 – Present | Boston, MA

Supervise staff to support operations to serve patients, families and staff. Coordinate employees weekly schedules, assist staff with waiting room issues and computer problems.

Graphic Designer | Social Work

January 2013 – November 2014 | Boston, MA
Designed brochures, logos, various publications, and developed a website.

Operations Coordinator | Patient Access

May 2011 – November 2014 | Boston, MA
Working to help serve patients, families and staff. Assisting families and patients to the pre-operating room, helping patients, families and staff navigate the hospital.

Customer Service Representative, Gift Shop

December 2006 – 2011 | Boston, MA
Served patients, families and staff, trained and supervised new employees and managed inventory.